Whether your focus is on performance, leadership, change, women’s issues, customer service or balance this seasoned motivational keynote speaker puts your needs first and last.

Topics Include:

•  You Win or Lose With the Words You Choose

•  Confident Women Leading by Example

•  The Power of Associating!

•  Accelerating Change with WORDpower

•  NO Time? Time to Say NO!

•  Appreciation. Power Not Platitudes

"When I think of the many seminars, programs and speakers I have heard, the one concept that has really stuck with me was the one presented by Marian York. Marian’s straightforward thinking on how we determine our own successes or failures—with each thought and communication—made me realize and appreciate the power I had within. I’ve always remembered her words..."
Glenna Thomas Executive Director, Seattle Executives Association

What Marian’s Other Clients Say:

YOU WIN OR LOSE WITH THE WORDS YOU CHOOSE
Save Time, Money and Energy with WORDpower™

How much does miscommunication cost your business? A lot! Effective communication is a combination of speaking and listening. It’s the foundation for a healthy business. And a must for any fast-growing, fast-paced business. In this refreshing and eye-opening program, discover how to apply the science of your words to improve efficiency, performance and customer service.

Benefits Include How To:

•  Communicate accurately for what you want •  Stay focused on successful results •  Fast track problems into solutions •  Convert cynicism into enthusiasm •  Lead with excellence and credibility

Of Particular Benefit To

Managers • Sales Professionals • Administrators • Business Owners • Supervisors • Customer Service Reps • Software Designers • Communications Specialists • Media • Military

CONFIDENT WOMEN LEADING BY EXAMPLE
WORDpower™ for Leadership and Success

Many women are still finding their voice and seeking the words that are right for them to fully express their talents, intelligence and power. Your words are your ambassadors. They open or shut doors as they tell others how to treat you and what to believe about your business. In this riveting and empowering program, women will learn to be master communicators: to speak proactively and to listen empathetically in ways that command respect and trust. It’s not how much you say: it’s how you say it!

Benefits Include How To:

•  Lead with excellence and credibility •  Use the power of silence to make a point •  Diffuse negativity with empathetic listening •  Economize words and maximize impact •  Say “no” with grace and win respect

Of Particular Benefit To

Managers • Business Owners • Sales professionals • Health Care Professionals • Directors of Associations • Supervisors • Administrative Personnel

THE POWER OF ASSOCIATING!
Building Dynamic Associations One Conversation at A Time

How can I join? How can I help? Two questions every association would love to hear. While advertising and technology are indispensable tools, the most powerful tool we have for building and maintaining strong and healthy associations is word-of-mouth.In this exciting, entertaining and eye-opening program, discover how to apply the science of your words to build dynamic and successful associations that attract members and volunteers one conversation at a time! 

Benefits Include How To:

•  Communicate with clarity and magnetism •  Save precious time, energy and resources •  Use the power of silence to make a point •  Fast-track problems into creative solutions •  Stop talking and start listening with understanding

Of Particular Benefit To

All Association Executives • Directors • Members • Staff and Volunteers

ACCELERATING CHANGE WITH WORDpower™
How To Become A Super Communicator For Super Change

Constant change got your teams cranky and on the run? Empower them with empathetic listening and proactive language to reduce stress, save time and turn competition into cooperation. The key to efficient change is trust. Associates must trust that they can ask questions, make mistakes and brainstorm. This informative and humorous program will brighten your perspective on change.

Benefits Include How To:

•  Listen empathetically to diffuse frustration •  Clarify verbiage used with associates and clients •  Transform mistakes into triumphs •  Bridge resistance to change with baby steps •  Mentor with clarity and respect

Of Particular Benefit To

Administrative Personnel • Sales Professionals • Managers • Entrepreneurs • Counselors • Travel Specialists • Airline Personnel • Technology Professionals • Business Owners

NO TIME? TIME TO SAY NO!
How To Limit Diversions And Increase Performance

Successful people know how to say NO! Not to their responsibilities; rather to the myriad distractions that can rob them of precious time and energy. This is an energizing and empowering program that will provide you with the skills to stay focused on deadlines, identify time thieves, minimize interruptions and increase effectiveness as you win respect and reclaim balance.

Benefits Include How To:

•  Say NO with confidence and respect •  Stay on track to meet deadlines •  Conserve time and energy •  Make commitments you can keep •  Deal effectively with interruptions

Of Particular Benefit To

Corporate Personnel • Health Care Professionals • Business Owners • Sales Professionals • Administrators • Managers • Educators Parents • Entrepreneurs

APPRECIATION: POWER NOT PLATITUDES
How To Achieve Excellence In Yourself And Others

Lack of appreciation is the leading reason for customer dissatisfaction and employee turnover. So why do we reject or suspect appreciation? Discover the answers in the components of genuine appreciation that satisfy our human needs to be seen and heard. This insightful and light-hearted presentation shows you how to build loyalty, excellence and leadership that lasts.

Benefits Include How To:

•  Express appreciation that is meaningful •  Cultivate customer loyalty based on trust •  Nurture excellence, mutual respect and leadership •  Identify individual styles of appreciation •  Build dynamic teams of cooperation

Of Particular Benefit To

Supervisors • Business Owners • Sales Professionals • Administrators • Managers • Parents • Educators • Entrepreneurs • Service Industry Professionals • Psychologists Counselors